Shipping & Delivery

Free Express Shipping Available in NZ

We offer free express shipping to our NZ customers for orders above $100. Say goodbye to shipping fees and enjoy the convenience of receiving your favourite products without any additional costs.

Shipping Information

New Zealand

Shipping cost

Orders over $100 (NZD) - Free express shipping
Orders below $100 (NZD) - Express shipping flat rate of $4.95 (NZD)

Orders are usually delivered within 1 to 2 business days via NZ Post or PostHaste. Rural deliveries may take an additional 1-2 days.

* Please note that we cannot guarantee shipping timelines. Once your order has been shipped, we do not have control over the transit status or delivery. Please check the tracking details sent to you via email or with our online chatbot to monitor your shipment.

In the unlikely event that your item cannot be located, you are entitled to submit a claim for the cost price of the goods provided that notification has been received within 14 days of the order.

Global: 

Shipping cost

Orders over $200 (NZD) - Free standard shipping (tracking available)
Orders below $200 (NZD) - Standard shipping flat rate of $19.95 (NZD)

Orders usually take 3 to 6 business days via NZ Post. The shipping costs NZD 19.95 on orders below NZD 200

* Please note that we cannot guarantee shipping timelines. Once your order has been shipped, we do not have control over the transit status or delivery. If you require more information, please contact the carrier.

For shipments outside of New Zealand, you will be responsible for any duties, taxes, and/or importing costs applied by your country of residence. Carol Priest Natural Cosmetics does not have control over these additional costs.

Orders are processed Monday to Friday. Orders placed after 1pm NZST/NZDT on Fridays or on weekends will be processed on the following Monday morning. All in-stock orders are processed within 1-2 business days.

If you have any further questions or need additional information, feel free to contact us. Happy shopping with Carol Priest Natural Cosmetics!