My Carol Rewards Tiers

Tiers

Each tier unlocks a new range of benefits, from increased discounts and cashback points to free shipping, special gifts throughout the year and exclusive access to new products. The more you engage with our products, the more rewarding your experience becomes. Please see below to see the benefits of each tier.

 

Tiers Benefits
Lavender Up to $499 spend
1 point for every $1 spent (1% cashback)
Redeem products from rewards catalogue
Two complimentary samples with every order
10% coupon + special Carol gift on birthday
Chamomile All time spend over $500
3 points for every $1 spent (3% cashback)
Redeem products from rewards catalogue
Two complimentary samples with every order
10% coupon + special Carol gift on birthday
Rosehip All time spend over $1200
7 points for every $1 spent (7% cashback)
Redeem products from rewards catalogue
Two complimentary samples with every order
20% coupon + special Carol gift on birthday
Access to test panels for new formulations
Neroli All time spend over $3000
Storewide discount of 10%
10 points for every $1 spent (10% cashback)
Redeem products from rewards catalogue
Three complimentary samples with every order
20% coupon + special Carol gift on birthday
Special end of year gift
Access to test panels for new formulations
Rose All time spend over $5000
Storewide discount of 15%
15 points for every $1 spent (15% cashback)
Redeem products from rewards catalogue
Three complimentary samples with every order
30% coupon + special Carol gift on birthday
Special end of year gift
Access to test panels for new formulations

 

Membership Tiers

Membership tiers are applied based on accumulated spending. Due to system errors, your tier may not be reflected correctly. If you use multiple email accounts, your spending may be split, preventing proper tier recognition. If this happens, please contact customer service via email or our contact form.

 

Birthday Gift

Coupons are issued on the 1st of each month. To receive your birthday coupon, please provide your birthdate. The coupon is valid for 7 days from the date of issuance.
Neroli & Rose members will receive an email to select their complimentary gift. A response is required to confirm the choice; otherwise, the gift cannot be sent.

 

End-of-Year Gift

Neroli & Rose members will receive a small annual gift closer to the Christmas season. An email will be sent with details, and you must reply to confirm delivery, otherwise the gift cannot be sent.

 

Reward Points

Points are granted upon order completion (purchase confirmation). Reward points are valid for one year and will expire automatically if unused.