Points are redeemable for discount codes to use on future purchases. 1000 points = $10 voucher, 2000 points = $20 voucher and 5000 points = $50 voucher. Points can also be redeemed for full-sized products in the Rewards Catalogue. Each item will have a points value assigned. Once you’ve unlocked a discount, you’ll automatically receive an email to confirm. Please see below for detailed instruction on how to redeem your points.
After signing in to your account, click the "My Carol Account" button. My Carol Rewards pop-up banner will appear, displaying your current point balance and tier.
In the rewards pop-up, navigate to the "Ways to Redeem" section.
This will open a list of available redemption options, including discount vouchers and free products.
Click the discount coupon or product you'd like to redeem.
Add the product to your cart and the discount code will automatically be applied at checkout.
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If you have difficulties redeeming your points, please feel free to reach out to us via email or our contact form.